Hiring: Volunteer Coordinator

Published date: 
Monday, July 12, 2021 - 9:12am

 

Interviews will take place on Thurs, July 29. Please send cover letter and resume by Monday, July 26, 2021 at 11:59pm to hiring@kboo.org. In your cover letter, please answer the question "What does justice, equity, diversity, and inclusion look like in your past and future volunteer management work?"

 

KBOO Community Radio

Job Title:  Volunteer Coordinator
Reports to: Station Manager
Employment Status:   Non-exempt
Hours:  25hrs. per week
Positions supervised:  Volunteers

 

General Description
Responsible for maintaining KBOO’s volunteer management systems;  day-to-day coordination of volunteers; and on-boarding of new volunteers.   

Qualifications

  • Volunteer management experience, preferably with a nonprofit community organization

  • Experience as a volunteer, preferably with a nonprofit community organization.

  • Experience in mediation or conflict resolution

  • Experience working with volunteer management systems such as Volgistics or Galaxy

  • Experience training or teaching volunteers preferred

  • Excellent communication skills

  • Excellent organizational and time management skills and attention to detail

  • Multi-lingual a plus

  • Radio experience a plus

  • Ability to learn and teach skills applicable to volunteers

  • Ability to work well under pressure and without direct supervision

  • Ability to work flexible hours, including evenings and weekends, as necessary

  • Ability to work with a wide variety of people in a multicultural, cooperative, progressive organization

 

Essential Functions

  • Schedule, coordinate, and supervise off-air volunteers

  • Assist staff in fulfilling and scheduling volunteer tasks

  • Conduct volunteer orientations and intake on a regular basis

  • Coordinate volunteer training in cooperation with other staff

  • Direct volunteers to appropriate areas of work

  • Lead staff for co-sponsorships and tabling events 

  • Represent the interest of volunteers within the station

  • Assist in conflict resolution between volunteers and in volunteer grievances 

  • Promote KBOO volunteering 

  • Responsible for volunteer recognition 

  • Responsible for maintaining and keeping current KBOO’s volunteer management system, volunteer records, notifications, and applicable reporting 

  • Attend staff and operating team meetings as needed

  • Other position related duties as assigned

 

Hours and Wage
This position is 25 hours per week with a starting salary of $16.38/hour. The employee shall be eligible for annual step increases subject to conditions in KBOO’s Collective Bargaining Agreement. 

 

Union Shop and Probationary Period
KBOO is a union shop and all (except management, confidential, supervisory, student positions, and temporary workers) staff are members of Communications Workers of America (CWA)- Local 7901. Any person hired will be required to join and pay dues to CWA Local 7901 after 30 days. Per the Collective Bargaining Agreement, the first six-months of employment are probationary.


Benefits
Benefits include medical and dental coverage, disability and life insurance, and credit union eligibility. This position also offers paid vacation, sick leave, and 11 paid holidays per year, in accordance with KBOO’s Collective Bargaining Agreement. FSLA-exempt employees receive paid compensatory time off.  Eligibility for the pension plan is one year after the date of hire.

 

Working Conditions
The Volunteer Coordinator is the first staff person a prospective volunteer meets and must represent the station to a wide variety of people.  Recruitment and outreach to new potential volunteers must reflect KBOO’s strategic diversity, equity, and inclusion goals.

KBOO has 13 paid employees and over 300  volunteers.  The Volunteer Coordinator conducts a monthly volunteer orientation, interviews prospective volunteers for off-air and on-air work, and directs people to appropriate trainings and responsibilities.  The job requires communication with the other staff to determine needs for volunteers to fill.  You will be supervising over two hundred off-air volunteers and evaluating their abilities to do their jobs.  You must be able to say no to people who fail to meet our current volunteer requirements. 

KBOO has live remote broadcasts and events that require an intense amount of time and coordination.  The Volunteer Coordinator must assist as necessary and may be expected to work evenings and weekends. The atmosphere is hectic and stimulating.  The ability to work in this kind of environment is essential.

Workplace expectations at KBOO radio include: effective verbal and written communications; conflict de-escalation; skillful volunteer relations and utilization; capable project management; work-area organization; response to phone calls and correspondence; teamwork and cooperation with other employees, volunteers, and Board members; furtherance of KBOO mission, goals and values; meeting attendance and participation; capable departmental budgeting; and punctuality.

 

Equipment Used
Computer, Google Workspace, VMS, voicemail, copier, phone, studio recording equipment